Role Description
The Quality Manager Supplier & Innovation is responsible for management and facilitation, as well as, oversight and support for the analysis, coordination, selection and audits of ByHeart current and potential suppliers. This role will work closely with Research and Development supporting all innovation projects from a Quality perspective. Main daily work is within researching, conducting risk analysis, and communicating with suppliers from the quality perspective while also vetting their ability to support the ByHeart mission from a supply chain and innovation.
Reports To: Senior Director Quality Systems & Compliance
Location: Remote
Role Responsibilities
Conduct audits of all current and potential suppliers, distribution centers and third party manufacturersResponsible for maintaining and supplier Quality scorecardsManage and implement initiatives for continuous improvement across the supplier portfolioResponsible for development and rollout of Supplier Development programMaintain and update Supplier Quality standards, responsible for consistent rollout of standards suppliersServe as the central point of contact between external manufacturers and internal stakeholders for deviations & investigations and audit observationsBroad analytical skills to interpret and leverage supplier quality databasesConsolidate and organize supplier quality performance metrics, associated data, and any supplier change information for use during periodical supplier performance review meetingsSupport Procurement with periodic performance reviews and key suppliers and implement quality improvement plans w/ quantifiable targetsWith partner cross functionally to strategically influence supplier selection and operational performanceDrive supplier defect containment and nonconformance reduction activitiesLiaise with Quality team at the manufacturing sites for supplier related quality issues, partner with supplier ensure corrective actions are identified and implemented to prevent reoccurrenceSupport Procurement, Legal, R&D and Operations to resolve any Supplier related disputes, recovery plans and corrective actionsPartner with Food Safety to support rollout of specification changesProvide support and assist with the management of both supplier and ByHeart initiated innovation, specifications, and change controlsQuality lead in all innovation projects, partner with R&D and Operations to build product and technology innovation pipelineEnsure compliance to quality agreements, certifications, and Clean Label Project requirements
Skills & Qualifications
Bachelor’s degree and 5+ years in quality assurance, Masters degree in Food Science or similar preferredExperience in manufacturing, infant formula preferredBroad experience in Quality Management Systems and Supply Chain ControlsKnowledge in HACCP, with applied experience in industrial microbiology, Good Manufacturing Practices, preventative controls, hygienic design and auditingExperience with thermal processes and associated controlsCapable of managing projects with minimal directionEffective oral and written communication skills Proficient in fundamentals of risk managementProject management, administrative and technical capabilities are required, as well as effective verbal and written communication skills.Proficient writing skills to support audit reporting and writing of standardsCompetent in computer systems and database entry: ERP, MS OfficeBasic statistical understandingAbility to travel 50%
Additionally, you will be eligible for a discretionary performance based annual cash bonus and to participate in our companyâs equity program, plus our robust medical, dental, vision, retirement, and other benefits.